Open Remote PRO
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Support

Write to deduzzo@gmail.com with your device, app version and the computer's macOS version.

How do I set up the Mac?

On the Mac open System Settings › General › Sharing and turn on Screen Sharing. Then add the Mac in the app (it already shows up if it is on the same network) and sign in with the name and password of a user on that Mac.

What does high-quality video need?

A Mac with Apple silicon and macOS 14 or later. When the Mac supports it, the app switches to High performance by itself (bolt in the toolbar); otherwise it works in compatibility mode.

It does not connect from outside my home

To connect from another network, use a VPN into the Mac's network. Do not expose Screen Sharing directly to the internet.

High performance is "in use by another device"

A Mac grants High performance to one device at a time. Close the session on the other device: the app keeps working in compatibility mode and offers the switch as soon as it is free (bolt panel in the toolbar).

Behind a VPN, video does not arrive after switching devices

If several devices leave the same VPN with the same address (NAT), the network may keep delivering the video to the previous device for about 3 minutes. The app stays in compatibility mode and offers the switch again when the wait is over.

What's new, bug reports and requests

Found a problem or have an idea? Open it on GitHub: it's public, you can follow its progress and you'll be notified when the fix ships. Don't include passwords, addresses or computer names; use email for anything private.

Report a bugRequest a featureAll on GitHub

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